Managed Mental Health Care Programs Reliable Managed Mental Healthcare Programs for Companies Managed Care Concepts has designed a comprehensive managed mental health care program that gives members and companies what they want—flexibility, convenience, reliability, and control.We provide members access to a full range of mental health and substance abuse services designed to address everyday issues as well as more serious problems. While Services and Benefits Vary According to Specific Customer Requirements, Our Programs Typically Include the Following: Twenty four (24) hour per day, seven days per week access to professional mental health and substance abuse utilization staff. Toll-free 800 number Clinical triage for each individual requesting precertification for mental health or substance abuse treatment. A comprehensive assessment of the presenting problem and evaluation of any prior treatment. Precertification of all in-network mental health and substance abuse treatment including inpatient, partial hospitalization, intensive outpatient, and outpatient services. Referrals to appropriate caregivers Concurrent review and continued stay review to determine the continued appropriateness of the intensity of care being rendered. Discharge planning assistance for all precertified care to assist the covered individual in making the transition from one level of care to another. Quality assessment survey services and reports with regard to client response to care. Data and reports which identify services and treatment authorized.